Install RMM Agent

Follow the instructions below to install the Level RMM agent on your computer. This allows our team to provide proactive monitoring and support for your system.

🪟 Windows Installation

Step 1: Open PowerShell as Administrator

Right-click on the Start menu and select "Windows PowerShell (Admin)" or "Terminal (Admin)".

Step 2: Run the Installation Command

Copy and paste the following command into PowerShell and press Enter:

$args = "LEVEL_API_KEY=XsycqrJN1cUAAPY51Eg8jXva:18832"; [Net.ServicePointManager]::SecurityProtocol = [Net.SecurityProtocolType]::Tls12; $tempFile = Join-Path ([System.IO.Path]::GetTempPath()) "level.msi"; $ProgressPreference = 'SilentlyContinue'; Invoke-WebRequest -Uri "https://downloads.level.io/level.msi" -OutFile $tempFile; $ProgressPreference = 'Continue'; Start-Process msiexec.exe -Wait -ArgumentList "/i `"$tempFile`" $args";

Step 3: Wait for Installation to Complete

The installation will run automatically. You may see a User Account Control (UAC) prompt - click "Yes" to allow the installation.

✓ Installation Complete! The Level agent is now installed and will begin monitoring your system.

🍎 Mac Installation

Step 1: Open Terminal

Open Terminal by pressing Cmd + Space, typing "Terminal", and pressing Enter.

Step 2: Run the Installation Command

Copy and paste the following command into Terminal and press Enter:

LEVEL_API_KEY=XsycqrJN1cUAAPY51Eg8jXva:18832 bash -c "$(curl -L https://downloads.level.io/install_mac_os.sh)"
Note: You may be prompted to enter your computer password to continue the installation. This is normal.

Step 3: Enable Required Permissions

During or after installation, you'll need to grant Level the following permissions:

  • Go to Apple menu → System Preferences → Security & Privacy
  • Select the Privacy tab
  • Enable the checkbox for Level for the following three permissions:
    • Screen Recording
    • Accessibility
    • Full Disk Access
✓ Installation Complete! The Level agent is now installed and monitoring your system.

🐧 Linux Installation

Step 1: Open Terminal

Open your Terminal application. The method varies by distribution, but you can typically find it in your applications menu or by pressing Ctrl + Alt + T.

Step 2: Run the Installation Command

Copy and paste the following command into Terminal and press Enter:

LEVEL_API_KEY=XsycqrJN1cUAAPY51Eg8jXva:18832 bash -c "$(curl -L https://downloads.level.io/install_linux.sh)"
Note: You may be prompted to enter your sudo password to continue the installation. This is normal and required for system-level installation.

Step 3: Wait for Installation to Complete

The installation script will automatically download and install the Level agent. The process typically takes less than a minute.

✓ Installation Complete! The Level agent is now installed and will begin monitoring your system.

Need Help?

If you encounter any issues during installation, please contact our support team:

📞 970-408-2150
✉️ [email protected]
🔗 Support Portal